81218 Mobile and Dispatch in Microsoft Dynamics 365 for Field Service

Продолжительность: 1 день (8 ак. часов)
Стоимость очного обучения: 17000 руб.

Другие формы обучения:

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16150 руб.

81218 Mobile and Dispatch in Microsoft Dynamics 365 for Field Service


This course examines the scheduling and dispatching capabilities of Dynamics 365 for Field Service. Students will be provided with a basic overview of the scheduling options available including how to use the Schedule Board and Scheduling Assistant. Students will also be provided with an overview of the Field Service Mobile application and be shown how to begin to customize the application.

This course helps prepare you for exam MB2-877.

This course helps prepare you for assessment Microsoft Dynamics 365 for Field Service.

What are the goals for this course?

  • Detail the different scheduling options in Field Service
  • Demonstration working with the Schedule Board
  • Demonstrate using the Schedule Assistant
  • Explain Resource Scheduling Optimization
  • Some basic experience using Windows applications
  • Knowledge of basic sales, marketing, and customer service roles in a business
  • Completed the Introduction to Dynamics 365 course

What are the prerequisites to consume this course?

Module 01: Scheduling and Dispatching

  • Options for Scheduling Work Orders
  • How the Scheduling Process Works
  • Schedule Board
  • Manually Scheduling
  • View Configuration Options
  • Scheduling Assistant
  • Resource Scheduling Optimization

Module 02: Field Service Mobility

  • Mobile Options
  • Initial Configuration
  • Application Navigation
  • Field Agents
  • Field Service Mobile Customization
  • Security Roles
  • Editing a Project
  • Publishing a Mobile Project

По окончании курса всем слушателям, успешно освоившим материал выдается международный сертификат Microsoft.

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