80736 Развертывание Microsoft Dynamics CRM 2016 Онлайн


Продолжительность:1 день(8ак.часов) Стоимость в группе: 13950 руб.
Другие формы обучения:
Расписание по обучению CRM
13250 руб.

Description

This course describes the techniques required to deploy and manage Microsoft Dynamics CRM Online.

This course helps prepare you for exam MB2-710.

 

What are the goals for this course?

  • Getting started with Microsoft Dynamics CRM Online
  • Manage Microsoft Dynamics CRM Online Subscriptions, Instances and Updates
  • Related Online services
  • Microsoft Dynamics CRM for Outlook
  • Configure mobile devices
  • Email Management
  • Server-side Synchronization

 

What are the prerequisites to consume this course?

  • Basic understanding of Dynamics CRM

 

Outline

Module 01: Getting Started

  • Accessing Microsoft Dynamics CRM Online
  • Licensing plans
  • Plan a deployment
  • Import data

Module 02: Manage Online Subscriptions

  • Sign-up for a subscription
  • Manage users
  • User account synchronization
  • Microsoft Online services administrative roles

Module 03: Manage Online Instances

  • Overview of instances
  • Administer instances
  • Tenant considerations
  • Manage storage
  • Manage administrative email notifications

Module 04: Manage Online Updates

  • CRM Online Update Policy
  • Approve Updates to CRM Online

Module 05: Related Online Services

  • Exchange Online
  • Microsoft Social Engagement
  • Microsoft Dynamics Marketing
  • Parature
  • Yammer
  • SharePoint Online
  • OneNote integration
  • Telephony
  • Office Groups
  • Office Delve
  • OneDrive for Business

Module 06: CRM for Microsoft Office Outlook

  • Overview of Microsoft Dynamics CRM for Outlook
  • Configure Microsoft Dynamics CRM for Outlook
  • Synchronized fields

Module 07: Configure mobile devices

  • Apps for mobile devices
  • Configure entities for mobile
  • Describe the CRM App for Outlook

Module 08: Email Management

  • Email processing options
  • Email tracking and correlation
  • Mailbox monitoring
  • Synchronization methods
  • Mailbox records

Module 09: Course Review

По окончании курса всем слушателям, успешно освоившим материал выдается международный сертификат Microsoft.

 

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