80735 Инсталляция в Microsoft Dynamics CRM 2016

Продолжительность:2 день(16ак.часов) Стоимость в группе: 35700 руб.
Другие формы обучения:
Расписание по обучению CRM
34000 руб.


This course provides individuals with the skills to install Microsoft Dynamics CRM 2016. Additionally, this course focuses on the components used within a Microsoft Dynamics CRM deployment, the hardware and software requirements needed to successfully deploy Microsoft Dynamics CRM, and the installation instructions for the primary Microsoft Dynamics CRM components: the Microsoft Dynamics CRM Server, the E-Mail Router, and Microsoft Dynamics CRM for Office Outlook. The course also covers upgrading from earlier versions, and administration tasks.


What are the goals for this course?

  • Getting started with Microsoft Dynamics CRM
  • Requirements for a Deployment
  • Install Microsoft Dynamics CRM Server
  • Install Microsoft Dynamics CRM Reporting Extensions
  • Manage CRM with the Deployment Manager
  • Upgrade to Microsoft Dynamics CRM 2016
  • Email Processing
  • Overview of the Email Router
  • Server-Side Synchronization
  • CRM for Outlook
  • Configure an Internet-facing Deployment
  • Maintain and Troubleshoot the Deployment


What are the prerequisites to consume this course?

  • A working knowledge of how to use Microsoft Dynamics CRM 2013 and/or 2015.
  • It is recommended, but not required, that individuals have completed Microsoft Dynamics CRM 2013 applications training.

Because this training material focuses on customizing database entities, attributes, relationships, and mappings, it is recommended that individuals have a basic understanding of Microsoft SQL Server and relational database functionality.


Module 01: Getting Started with Microsoft Dynamics CRM

  • Accessing Microsoft Dynamics CRM
  • Microsoft Dynamics CRM offerings
  • The licensing model and client access license types

Module 02: Requirements for a Deployment

  • Supporting technologies for a deployment
  • Hardware and software requirements for the Microsoft Dynamics CRM Server and the Microsoft SQL Server
  • Active Directory requirements
  • Microsoft Dynamics CRM Server roles
  • Planning Considerations


Module 03: Install Microsoft Dynamics CRM Server

  • Components installed during setup
  • Options for creating the CRM website
  • Rights required to install CRM Server
  • Install CRM Server
  • Troubleshooting
  • Install sample data
  • Multiple currencies and languages
  • Install CRM using the command line
  • Post-installation tasks


Module 04: Install Microsoft Dynamics CRM Reporting Extensions

  • Types of Reporting Services reports
  • Why Reporting Extensions is needed
  • Identify the requirements for installing Reporting Extensions
  • Review when the Report Authoring Extension is required


Module 05: The Deployment Manager

  • Items managed in Deployment Manager
  • Redeployment of CRM
  • Administer the deployment using the PowerShell


Module 06: Upgrade to Microsoft Dynamics CRM 2016

  • Upgrade considerations
  • Upgrade methods
  • Upgrade process
  • Upgrade other components


Module 07: Email Management

  • Email processing options
  • Email tracking and correlation
  • Mailbox monitoring
  • Synchronization methods
  • Mailbox records

Module 08: The Email Router

  • Role of Email Router
  • Install Email Router
  • Configure the Email Router
  • Forward Mailboxes
  • Forwarding Rules


Module 09: Server-side Synchronization

  • Overview of Server-side synchronization
  • Configure Server-side synchronization
  • Set up a forward mailbox record
  • Test email configuration


Module 10: Microsoft Dynamics CRM for Outlook

  • Software requirements
  • Deployment methods
  • Install Microsoft Dynamics CRM for Outlook
  • Install using the command line
  • Configure CRM for Outlook to connect to Microsoft Dynamics CRM organizations
  • Offline capability
  • Synchronized fields


Module 11: Internet-Facing Deployment

  • Background to claims-based authentication
  • Requirements for configuring an IFD
  • SSL Certificates required for an IFD
  • Active Directory Federation Services
  • Configure claims-based authentication in Microsoft Dynamics CRM
  • Configure an Internet-facing deployment


Module 12: Maintain and Troubleshoot an On-Premises Deployment

  • Microsoft Dynamics CRM service accounts
  • Manage system jobs
  • Delete records using the Bulk Delete Wizard
  • Areas to consider for a disaster recovery plan
  • Tasks in Microsoft SQL Server that can improve performance
  • Troubleshoot problems and monitor performance
  • Tracing
  • Update Microsoft Dynamics CRM
  • Data encryption


Module 13: What Next?

  • Overview of Customizations
  • Customization tactics
  • Resources – websites to help on your CRM journey


Module 14: Course Review


По окончании курса всем слушателям, успешно освоившим материал выдается международный сертификат Microsoft.


Записаться на курс

Список курсов CRM 2016

Читать все о Сертификации